Contact
[email protected] — the fastest way to reach us. We read every message.
We usually reply within two business days. If your message needs research on our
side (a specific error code, a model we have not covered), it may take longer, and
we will tell you.
What we are glad to receive
- Corrections. If something we published is wrong, tell us. We fix errors and
note the correction and its date on the article. This matters more to us than
traffic. - Questions we have not answered. Reader questions drive a large share of what we
publish next. If you could not find the answer, that is useful information. - Your own experience with a machine. Real ownership data — how a mower behaved on
a 38 % slope, how a controller handled a freeze — is the most valuable thing anyone
can send us.
What we do not do
- We do not accept paid guest posts, sponsored articles, or link insertions. Requests
of this kind are deleted without reply. - We do not provide warranty service, repairs, or manufacturer support. For those,
contact the manufacturer directly — we will happily point you to the right place. - We cannot diagnose a specific unit remotely, though we will try to point you to the
article that fits your symptom.
Business and press
Same address: [email protected]. Please put "Press" or "Business" in the
subject line.
SmartYardLab · operated from Alberta, Canada.